Coronavirus (COVID-19) Airport Update

Our terminal is operating at reduced hours at the moment, to service the small number of flights operating. Retail, food and beverage options are also limited during this time. Any travellers with car hire bookings, we encourage to contact the respective company upon arrival as some service desks in our arrivals area are currently vacated. We encourage all travellers to monitor airline websites for any updates to travel, to and from our airport.

 

All arrivals into Queensland must complete an online travel declaration: https://www.sunshinecoastairport.com.au/travel-declaration/

 

For any updates regarding flights in and out of Sunshine Coast Airport, please contact your airline directly. A full list of airline contacts can be found on our website here.

 

For the latest information on COVID-19 from Queensland Health, including travel and lockdown restrictions, please click here.

 

For information relating to how Sunshine Coast Airport is operating a COVID Safe environment, and for FAQs, please refer to the information outlined toward the bottom of this page.

 

All passengers travelling to or from our airport in a taxi, limousine or ride share mode of transport are required to use the Check In Qld app. 

 

Travel restrictions for entry into other states and territories still apply, and are reflected below. Before flying into or out of our airport, we recommend familiarising yourself with the most up-to-date travel restrictions:

 

VICTORIA:

For the latest information on travelling to Victoria, find out more here: at https://www.coronavirus.vic.gov.au/victorian-travel-permit-system

AUSTRALIAN CAPITAL TERRITORY:

For the latest information on travelling to the Australian Capital Territory, find out more here: https://www.covid19.act.gov.au/travel/entering-the-act/queensland-qld

SOUTH AUSTRALIA:

For the latest information on travelling to the South Australia, find out more here: https://www.covid-19.sa.gov.au/restrictions-and-responsibilities/travel-restrictions#qld

NEW SOUTH WALES:

For the latest information on travelling to New South Wales, find out more here: https://www.nsw.gov.au/covid-19/rules/border-restrictions#entering-nsw-from-interstate

NEW ZEALAND:

Quarantine-free travel from all Australian states and territories to New Zealand has been suspended.

Both Australian and New Zealand Governments have requirements in place for entry into each country. Find out more information here:

Arriving into Sunshine Coast Airport from New Zealand: https://covid19.homeaffairs.gov.au/new-zealand-safe-travel-zone

Departing from Sunshine Coast Airport to New Zealand: https://covid19.govt.nz/

We’re looking forward to welcoming you to Sunshine Coast Airport!

Our priority is the health and wellbeing of our people and passengers. It is mandatory for everyone over the age of 12 years-of-age to wear a mask in the airport and on their plane. Please ensure you bring one with you.

We’re also taking extra precautions to protect against the spread of COVID-19, such as additional cleaning, hand sanitising stations and ensuring social distancing measures are in place.

Next time you fly, you may notice some changes in entering the terminal after disembarking the aircraft. Temporary marquees have been erected (see below) to assist both Queensland Health and the Queensland Police Service process passengers (if applicable), arriving from interstate and overseas.

We are also closely monitoring and acting on the advice of the Australian Government and Queensland Health.

For information regarding flights, bookings and onboard travel safe information please contact your airline directly.

We recommend staying up to date with the latest information about the spread of COVID-19 as well as what you can do to protect yourself. If you suspect you may have Coronavirus or may have had close contact with a person who has, contact the Health Information Line on 1800 020 080 or go to www.health.gov.au

 

Frequently Asked Questions

You will notice some changes next time you fly.

Airlines and airports have worked together on a set of protocols to minimise the risks of COVID-19 at each stage of your journey. We want you to travel with confidence, and we all have a role to play in that. Here’s how you can Travel COVID Safe.

 

We will also only be allowing travelling passengers through security screening and into our Departures terminal.

Do I need to complete an online travel declaration before arriving?

All interstate and international arrivals into Sunshine Coast Airport must complete an online travel declaration prior to arriving. Complete your online travel declaration here: https://www.sunshinecoastairport.com.au/travel-declaration/

What travel safe measures are in place at the airport?

Sunshine Coast Airport is following strict industry-approved guidelines to ensure you travel safe. These measures include mandatory face masks within the airport, additional cleaning and hygiene stations throughout the terminal. There is additional signage in place and regular announcements to remind passengers to practice social distancing. Non travelling visitors to the Airport will need to sign in via a QR code to be allowed through security screening and into our departures area.

What's the latest advice for overseas travellers?

You can find the latest Australian government health advice for travellers here.

What COVID-safe procedures can I take to prepare for my flight?
There are measures you can take before you arrive at the airport to ensure you travel safe:

-Make sure you have your own face mask for your arrival at the airport
-Don’t travel if unwell
-Download the COVIDSafe App
-Use online check-in and ensure your contact details are up to date
-Book your parking online and in advance
-Allow extra time for arriving and processing at the airport.

What distancing measures will be in place while I'm flying?

Individual airlines have onboard health and safety measures in place to ensure you travel safe. You can find more information for each airline here: 

Jetstar

Virgin Australia

Alliance Airlines

Do I need to wear a face mask?
It is mandatory to wear a face mask on all domestic flights and in domestic airports for everyone over the age of 12-years-of-age. There are dispensations for those with a medical condition. Please ensure you have your own mask on arrival at the Airport.
What if there is a confirmed case of COVID-19 following my flight?

States and territories are publishing details of flights if a person diagnosed with COVID-19 was on board. You can find this information at health.gov.au

How will you advise passengers about social distancing?

We have signage in place across the terminal and on digital screens to remind passengers to practice social distancing . We will also be making regular announcements over our public address system.

Are any shops open in the terminal?

Swell Cafe, Sumo Salad, Glasshouse Bar and Sushi Sushi are operating in the terminal for food and refreshments, but may open limited hours. News Travels and Rip Curl are also open, however they may be operating at reduced hours.

Where can I find information about Queensland border restrictions?

You can find information on current Queensland border restrictions at qld.gov.au

Travel Information and Advice

You can find more travel information on border restrictions at Queensland Health.

You can find the latest COVID-19 information at Queensland Health including support information and resources.

Please note you must avoid air travel if you are unwell.

All Australians are currently advised not to travel overseas. You can find travel restriction and bio-security information at Australian Border Force https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus or Smart Traveller https://www.smartraveller.gov.au/news-and-updates/coronavirus-covid-19

For up to date flight and booking information contact your airline directly. Contact details are here https://www.sunshinecoastairport.com.au/flights/airlines-and-bookings/.

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