Coronavirus (COVID-19) Airport Update

We’re looking forward to welcoming you back!

Our priority is the health and wellbeing of our people and passengers and we’re taking extra precautions to protect against the spread of COVID-19, such as additional cleaning and ensuring social distancing measures are in place.

We are also closely monitoring and acting on the advice of the Australian Government and Queensland Health.

For information regarding flights, bookings and onboard travel safe information please contact your airline directly.

We recommend staying up to date with the latest information about the spread of COVID-19 as well as what you can do to protect yourself. If you suspect you may have Coronavirus or may have had close contact with a person who has, contact the Health Information Line on 1800 020 080 or go to www.health.gov.au

Frequently Asked Questions

You will notice some changes next time you fly.

Airlines and airports have worked together on a set of protocols to minimise the risks of COVID-19 at each stage of your journey. We want you to travel with confidence, and we all have a role to play in that. Here’s how you can Travel COVID Safe.

 

We will also only be allowing travelling passengers through security screening and into our Departures terminal.

What travel safe measures are in place at the airport?

Sunshine Coast Airport is following strict industry-approved guidelines to ensure you travel safe. These measures include additional cleaning, providing extra space in dwell areas and hygiene stations throughout the terminal.

There will also be additional signage in place and regular announcements to remind passengers to practice social distancing.

It is also important to note that only passengers will be allowed through security screening and into our departures area.

What's the latest advice for overseas travellers?

You can find the latest Australian government health advice for travellers here.

What COVID-safe procedures can I take to prepare for my flight?

There are measures you can take before you arrive at the airport to ensure you travel safe:

-Don’t travel if unwell
-Download the COVIDSafe App
-Use online check-in and ensure your contact details are up to date
-Book your parking online and in advance
-Allow extra time for arriving and processing at the airport.

What distancing measures will be in place while I'm flying?

Individual airlines have onboard health and safety measures in place to ensure you travel safe. You can find more information for each airline here: 

Jetstar

Virgin Australia

Alliance Airlines

Do I need to wear a face mask while flying?

Airlines may ask you to wear a face mask on some flights or if you are at increased risk of infection. You should contact your airline for further advice if you are unsure or require specific assistance.

You can find Airline contact information at our Airlines and Bookings page.

What if there is a confirmed case of COVID-19 following my flight?

States and territories are publishing details of flights if a person diagnosed with COVID-19 was on board. You can find this information at health.gov.au

How will you advise passengers about social distancing?

We have signage in place across the terminal and on digital screens to remind passengers to practice social distancing . We will also be making regular announcements over our public address system.

Are any shops open in the terminal?

Currently there is one cafe open in the departures area, Swell Cafe. We expect News Travels and Rip Curl to open over the next few weeks, however they may be operating at reduced hours.

Where can I find information about Queensland border restrictions?

You can find information on current Queensland border restrictions at qld.gov.au

Travel Information and Advice

You can find more travel information on border restrictions at Queensland Health

You can find the latest COVID-19 information at Queensland Health including support information and resources.

Please note you must avoid air travel if you are unwell.

All Australians are currently advised not to travel overseas. You can find travel restriction and bio-security information at Australian Border Force https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus or Smart Traveller https://www.smartraveller.gov.au/news-and-updates/coronavirus-covid-19

For up to date flight and booking information contact your airline directly. Contact details are here https://www.sunshinecoastairport.com.au/flights/airlines-and-bookings/.

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