General Parking FAQs
We have compiled a list of the most frequently asked questions about parking but if your question is not answered below, feel free to contact us at email@example.com or telephone our office on 1300 993 543 between 8.30am to 5.00pm weekdays.
WHERE CAN I GET A COPY OF THE STANDARD FEES AND CHARGES?
To view the standard fees and charges please click here. Please note if you are booking online the minimum duration of stay is 24 hours.
HOW LONG DO I HAVE TO TRANSIT A CAR PARK BEFORE I AM CHARGED?
You have up to 15 minutes to enter and exit a car park free of charge.
WHERE CAN I PARK MY MOTORCYCLE AT THE SUNSHINE COAST AIRPORT?
Motorcycles may park in any parking space in our car parks that is unoccupied unless parking signage indicates otherwise. The same parking rates apply for motorcycles and cars.
WHERE CAN I PARK MY BICYCLE AT THE SUNSHINE COAST AIRPORT?
A limited amount of bicycle parking is available at the southern end of the terminal. This is provided free of charge.
CAN I GET A TAX RECEIPT FOR MY PARKING PAYMENT?
Receipts can be obtained at time of payment by following the prompts at the automated payment machines or exit machines.
WHERE CAN I STOP TO PICK UP OR DROP OFF A PASSENGER?
There are dedicated passenger pick up/drop off spaces at the front of the terminal. Vehicles are only permitted in these areas whilst actively loading or unloading passengers.
Please note these areas are not waiting zones. For security reasons, you must remain with your vehicle while collecting or dropping off passengers at the front of the Terminal at all times. Any vehicle left unattended will be subject to an immediate fine and may be towed.
Short Stay parking, located directly opposite the Terminal, is an affordable and very convenient way of dropping off and picking up passengers. Pricing starts at $4 for up to one hour in the Short Stay car park.
WHICH CAR PARKS HAVE DISABLED ACCESS PARKING SPACES?
All car parks have disabled access parking spaces. Click here to return to the Parking page and refer to the car park map for their location.
Please note you must display a valid Australian Disability Parking Permit when utilising a disabled access space.
Unauthorised parking in areas designated for people with disabilities is considered a serious offence.
WHAT ARE THE HEIGHT RESTRICTIONS FOR VEHICLES ENTERING THE CAR PARKS?
Short Stay is 2.9m, Long Stay is 5.5m and Long Stay Plus is 2.4m.
Please note Long Stay has a sharp turn left to gain access to this car park. Longer vehicles such as campervans and trucks may not be able to navigate into this car park safely. If you have any concerns, please contact our office on 1300 993 543 during business hours.
CAN I PARK MY CAMPERVAN OR CAR WITH A TRAILER IN YOUR CAR PARKS?
If you require parking for your campervan or trailer, please contact our office on 1300 993 543 to discuss further.
WHAT IF I MISPLACE MY CREDIT CARD OR IT IS STOLEN AFTER I HAVE USED IT TO ENTER THE CAR PARK?
Upon return to the airport, please proceed to the service phone located to the right of the check-in counters beside the Sunshine Coast Airport Terminal Office entry door.
This phone will enable you to speak to an airport team member. Alternatively, you can email our office at firstname.lastname@example.org.
WHO DO I CONTACT IF I NEED ASSISTANCE IN THE CAR PARK?
Airport staff are available to assist onsite during Terminal operational hours.
Please press and hold for 3 seconds one of the ‘Help’ buttons which are located on all car park entries, exits and automatic pay machines. This will call an airport team member. Please wait by the device in order to speak to the team member via the intercom.
If you are in the car park after Terminal operational hours and require assistance to exit, please contact our on-call emergency pager on (07) 3830 5251 and leave your details for an officer to call you back as soon as possible.
Always call 000 in an emergency requiring the police, fire rescue or an ambulance.
WHAT IF I MISPLACE OR LOSE MY ENTRY TICKET?
Please proceed to the service phone located to the right of the check-in counters beside the Sunshine Coast Airport Terminal Office entry door.
This phone will enable you to speak to an airport team member.
You will be required to show proof of when you entered the car park such as a flight itinerary for either yourself or the passenger you were dropping off or picking up.
If you are unable to produce evidence, you will be required to pay for a minimum of 7 days in the relevant car park.